Online Store Terms

By using this site, you confirm that:

  • You are at least 18 years old, or
  • You are using the site with supervision of a parent/guardian

⚠️ All products sold on this site are intended for ages 14+ only due to small parts and mechanical components.

You agree not to:

  • Use our products for illegal purposes
  • Violate any laws (including copyright laws)
  • Transmit harmful code (viruses, malware)
General Conditions

We reserve the right to:

  • Refuse service to anyone at any time
  • Limit or cancel orders
  • Modify or discontinue services without notice

You agree not to:

  • Copy, reproduce, or exploit any part of our website without permission

Accuracy of Information

We aim to ensure all information is accurate, but:

  • Product descriptions may contain minor inaccuracies
  • Colours may vary depending on your device

We reserve the right to update content at any time.

Pricing & Service Changes
  • Prices are in GBP (£) and include VAT (where applicable)
  • Prices may change without notice
  • We may modify or discontinue products at any time
Products

Our products:

  • Are sold online only
  • May have limited quantities
  • Are subject to our Refund Policy

We do not guarantee that products will meet all expectations, but we comply fully with UK consumer law.

Orders & Billing

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer

You agree to:

  • Provide accurate billing and shipping information
  • Keep your details up to date

If we cancel an order, we will notify you via email.

Third-Party Tools

We may provide access to third-party tools (e.g. payment providers, analytics).

These are provided “as is”, and we are not responsible for their operation.

Third-Party Links

Our website may contain links to external sites.

We are not responsible for:

  • Their content
  • Their privacy practices
  • Any transactions made on those sites
User Comments & Feedback

If you submit feedback or content:

  • We may use it freely without compensation
  • You must not post unlawful, abusive, or misleading content

You are responsible for anything you submit.

Personal Information

Your personal data is handled according to our Privacy Policy.

Errors & Inaccuracies

We reserve the right to:

  • Correct errors (pricing, descriptions, availability)
  • Cancel orders if necessary
Prohibited Uses

You may not use our site for:

  • Illegal activity
  • Harassment or discrimination
  • Uploading malicious code
  • Collecting others’ personal data
  • Spamming or phishing

Violation may result in termination of access.

Disclaimer of Warranties

Our website and services are provided:

  • “As is” and “as available”

We do not guarantee:

  • Uninterrupted access
  • Error-free operation
Limitation of Liability

To the maximum extent permitted by law, Puzzleina is not liable for:

  • Indirect or consequential losses
  • Loss of profits or business

Nothing in these terms excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
Indemnification

You agree to indemnify and hold Puzzleina harmless from any claims arising from:

  • Your breach of these terms
  • Your misuse of our website
Severability

If any provision is found invalid, the remaining terms remain enforceable.

Termination

We may terminate or suspend your access if:

  • You breach these Terms
  • We suspect misuse
Entire Agreement

These Terms, along with our policies, form the entire agreement between you and Puzzleina.

Governing Law

These Terms are governed by the laws of England and Wales.

Changes to Terms

We may update these Terms at any time.

Continued use of the website means you accept any changes.

Contact Information

For questions regarding these Terms:

Puzzleina Ltd

info@puzzleina.co.uk
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Company 16702697
VAT 504480611

⚠️ Product Safety Disclaimer (Important)

All Puzzleina products:

  • Are designed for ages 14+ only
  • May contain small parts and mechanical components
  • Require careful assembly

Puzzleina is not responsible for misuse or failure to follow instructions.